Effective Date: 22/08/26
Website: https://pouchesworldwide.com
Puxx Pouches (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, payment details, and order information when you make a purchase.
Technical Data: IP address, browser type, device information, and usage data (via cookies and analytics tools).
Communication Data: Any information you provide when contacting us (via email, phone, or contact forms).
2. How We Use Your Information
We process your personal data for purposes including:
To process and deliver your orders
To communicate with you regarding your purchases, inquiries, or support requests
To improve our website, products, and customer experience
To comply with legal, tax, and regulatory obligations
To send you marketing communications (only if you opt-in)
3. Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties:
Service providers (e.g., payment processors, delivery couriers) to fulfill your order
Analytics providers to help improve our website
Regulatory authorities if required by law
All third parties are required to handle your data securely and in compliance with GDPR.
4. Data Retention
We will keep your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
5. Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage or disable cookies through your browser settings.
6. Your Rights (Under GDPR & UK Data Protection Law)
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (“right to be forgotten”)
Object to processing or request restriction of processing
Request data portability to another service provider
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@pouchesworldwide.com
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”